Can not delete an infected file via vault

system · 2017-02-23T10:34:40.000Z

I got an alert that an infection was stopped, so I ran a full scan and Avast found several ‘infected’ files. Everything comes up under the Virus Chest menu, but when I select files and choose delete I get a pop up saying “Restore infected items?” If I click restore I get the same message. I tried rebooting, and also tried running a new scan. Can anyone explain how to delete the infected files off my computer? I am on a 2009 macbook running Sierra OS. Please help.

Eddy · 2017-02-23T10:36:22.000Z

https://forum.avast.com/index.php?board=5.0

Pondus · 2017-02-23T10:51:47.000Z

The link Eddy gave you is for the Mac forum section

Why so quick to delete file(s) from quarantine?
Files in quqrantine can not harm your computer

Clean, Quarantine, or Delete? >> https://www.lifewire.com/clean-quarantine-or-delete-3972276

Avast Mac Security 2015: Using the Virus Chest >> https://www.avast.com/faq.php?article=AVKB221#artTitle

Everything comes up under the Virus Chest menu, but when I select files and choose delete I get a pop up saying "Restore infected items?"

See reply from[b] @Tumic[/b] https://forum.avast.com/index.php?topic=197288.msg1369257#msg1369257

system · 2017-02-23T18:18:45.000Z

Avast is still alerting me to an infection, so I want to try and clear the quarantine and see if that helps.

Pondus · 2017-02-23T18:29:09.000Z

Sarah110 post:4:

Avast is still alerting me to an infection, so I want to try and clear the quarantine and see if that helps.

Avast does not detect infections in its own quarantine … (unless a serious bug)

I suggest you post/ask in the Mac forum section where Mac expert @Tumic is

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