Can Not install

system · 2017-08-31T16:11:14.000Z

Well Installed update today and could not access Internet disable Avast and could access internet, Uninstalled Avast and used Avast cleaner now I can not reinstall Avast. I have attached the log file can not determine what the problem is.

Thanks for any help.

Eddy · 2017-08-31T16:36:42.000Z

Log file shows only the removal, nothing about the installation.
Call it a wild guess, hunch or whatever you want, but change your DNS to the one from Google and try to install again.

system · 2017-08-31T17:13:50.000Z

Well tried your suggestion but still would not install, so I thought to myself if it is a connection issue I would try the offline installer.
It worked perfect installed with no errors and then updated and scanned just fine.

Thanks for the help.

Eddy · 2017-08-31T17:15:27.000Z

Well, avast is real busy rolling out a micro-fix.
Perhaps the update servers (the on-line installer is connection to them) are/where busy.
Anyway, it is working and that is what matters.

Alikhan · 2017-08-31T17:32:18.000Z

Do you have the setup.log of the failed installation?

MartinZ · 2017-08-31T18:10:38.000Z

The issues with installation were caused by the rollback we did due to the problems with internet not working. Now both of the issues are resolved so you should be able to install and browse without any problems.

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