Can not send SMS (0)

Avast Mobile Apps Avast Anti-Theft for Android
1

SMS remote control cannot send text messages. When I choose a command such as lock, or siren, or locate, or message, I am asked to enter a target phone number, then the avast! PIN, and then in a green box at the bottom…I click on “SEND SMS”. I get an error message that says, “Can not send SMS (0).” No matter how many times I try, I cannot solve this problem. Note: If I send a message the standard way (to the phone number without using sms remote control), such as texting my avast! PIN with the word LOCK in the format xxxx lock, this does actually work. I just cannot send messages via the sms remote control. Does anyone have any clue as to why I am getting this error message or have similar issues? Thanks in advance.

Update 1: I have since “turned off” Hangouts google program. SMS remote control still throws the same message.

Update 2: Tried changing every setting known to man. No dice. Performed a factory reset. Apps came back automatically as they were backed up. Tried SMS remote control. Still doesn’t work. I also tried to send a test SMS under the settings for “enable anti-theft”. It threw out the same error code. “0”.

Next step is to go to best buy (I have their insurance for two years), and have the Geek Squad trade my phone in.

Theory: My speakerphone was not working due to downloading the VIBER application. My hunch is that there is an application that is blocking my sms
messages. I am hoping to either get another factory phone, or maybe KITKAT 4.4.1 will fix these issues. Note: My brother has the exact same phone. His SMS remote is working perfectly. 1

2

I for one would like to see this answered. I’m having the same problem on two LG G2 phones.

3

I am having the exact same issue as well. I am using a Samsung Galaxy IV running Android 4.3

I try to use the internal control panel and get the exact same issue. Please help!

4

Same issue here. It is not the phone, it is the software. Using Verizon HTC Droid DNA.

5

This is an issue that the moderators clearly want to ignore. I see most other threads being replied to fairly quickly. I think it’s safe to say they don’t have an answer, but instead of telling us it they’d rather ignore it and hope it goes away

6

Reported to Moderator. Hopefully there will be a response or a resolve. :slight_smile:

7

Im having the same problem. A month later and still nothing from avast. Nice.

8

I am getting the same error whether i tried to use one of the commands or I try to send a test SMS. I would also love to know how to fix this. I am having the same trouble trying to get the app to work with two droid maxx phones.

In case anyone is wondering you can still use all the commands by logging into the website from a computer or a phone.

9

Same problem. I don’t think this is a good choice for theft security. Glad I didn’t buy premium yet.

10

it works perfectly from the website but from the app it dont work in the slightest

11

Same problem; stock Galaxy S3 on Verizon with Kit Kat.

12

Same problem on S4 and LG G3

13

Sent another report to Moderator. :cry:

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Moderator is not responding due the time limits, sorry. Do I understand well, that you are trying to send remote command “SEND SMS” by binary message or SMS from another device, not from the my avast web and the response is this error?