Can not use the keyboard when install AIS 2015

When installing AIS 2015, the keyboard can not be typed.
I had to reinstall the OS, reinstall the AIS in 2015, but the keyboard still can not function normally. When I removed the AIS in 2015, the keyboard works again. I’m using OS window 7 profesional 32 bit.
The previous version of AIS are not so

Look forward to overcoming this problem in the new version

Did you try the latest version…?
https://forum.avast.com/index.php?topic=159528.0

Yes, i did. I tried again and still can not use the keyboard

Sorry, can’t help you with this, you’ve to wait for one of the devs.

Same problem here.I’ve been checking online for some solutions for a while now.

Configuration:

Asus f550l series (nvdm456h)
Win 8.1 x64
Avast AIS 2015

The advice is usually to uninstall each version of Avast (even previously installed ones, such as the free version) using avastclear in Windows safe mode; once done, check if the devices work again, finally, perform a new clean installation of the antivirus to check if the issue shows again. Didn’t work for me. I can’t use my notebook without trackpad and integrated Keyboard. I think I’ll switch to another antivirus if this can’t be solved.

Submit a support ticket. That’s the only way to get a response as soon as possible. Just have to wait couple of days or so!

I have to switch to other antivirus until avast fix it