Since yesterday my avast antivirus system blocks a virus called Win64:bot-A [Trj] (RSA64.dll) and it automatically moves it to the virus vault. I scanned my computer with Mbam and at first it found some infections (also in some registry keys). I did delete those with Mbam (the log is attached). After that I did a throughout scan with avast and Mbab again and those cannot find any infections anymore, but avast keeps on blogging that same file. So it should still be somewhere in my system.
Can someone please help me with this issue as I don’t know what to do as I methods I know don’t work. I enclosed the Mbab, OTL and aswMBR logs (as required in the help/information section of this forum).
Thanks!
PS: Just before I wanted to press send my avast did block another virus which is called: win32:Evo-gen [Susp] (It is located in the same folder as the RSA64.dll file).
Hi I will need to run another programme to locate the associated registry entry for this, this tool will probably not remove it so I will have to do it manually afterwards
Download and Install Combofix
Download ComboFix from one of the following locations: Link 1 Link 2
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks
Here is my combofix log. Apart from Avast that keeps notifying me of blocking this RSA64.dll win64:bot-A ][Trj] virus and moving it to the vault I don’t have major performing problems. At least not ones that I am aware of (slow system, weird crashes etc.).
The blocking warning still showed up after I ran Combofix and rebooted my system and then turned on my avast antivirus again.
Here is my 2nd combofix log. After I did reboot the system and turning on avast again I did not get a popup blocking that virus. I checked the location were RSA64.dll was stored and that file is gone (among others) from that directory. Only Cryptoprovider.dll is left in that location/directory. Is that harmful? I don’t know what kind of file that is so I you think I don’t need it I might delete the whole directory if that is possible.
BTW is it normal that you have to manually reboot the system after combofix ran? It did not start to reboot it automatically so I just did it manually myself.
I think my problem is solved, but I’ll let you check the log file to make sure. If anything strange happens/ a avast message pop ups again within a couple of hours or a day I’ll notify you.
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
Here are my OTL logs. _log2 is from the fixrun and _log3 from the last quickscan. I checked the location of RSA64 directory again and finally now the whole directory is gone, which I presume is good news.
A little bit of adware to remove and you should be done
The lack of the directory is good
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.
WARNING:Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article and this article.
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disableJava in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
CryptoPrevent install this programme to lock down and prevent crypto ransome ware
I deleted all your programmes/files and downloaded some of the programmes you recommended. Thanks so much again fior all the help. I would have never been able to solve this problem myself. And no offense but hopefully not to see you in the future!