Can´t get rid of a virus

good afternoon everyone; i´ve caught a virus (maybe more than one ), detected by my Eset (smart 7) and sent to quarantine each time i turn on my computer.

the problem is i can´t eliminate them permanently…

leave u with a pic …

http://i58.tinypic.com/xbitsy.jpg

thanks…

https://forum.avast.com/index.php?topic=53253.0

Try this…

TFC - Temp file cleaner http://www.geekstogo.com/forum/files/file/187-tfc-temp-file-cleaner-by-oldtimer/

Does that change anything?
if not, follow instructions in the guide Eddy gave link to and attach the requested logs

i´ll try this one and (in the meantime also using kaspersky recue ) … if not; i´ll come back again and do the largest process…

hope it works… thanks!

(in the meantime also using kaspersky recue )
[b]NO[/b] .... follow instuctions in the guide Eddy posted if TFC does not work

report back

Hola Juan.

Por favor sigue las instrucciones dada por Eddy y Pondus

Primero ejecuta TFC: http://www.geekstogo.com/forum/files/file/187-tfc-temp-file-cleaner-by-oldtimer/ si no resuelve tu problema, baja y ejecuta estos programas, los encuetras en la guia dada por Eddy; Malwarebytes’( MBAM ), Farbar Recovery Scan Tool, y aswMBR.exe y sus reportes los guardas y los anexas ( no copiar/pegar )

No ejecutes o analisis con nada mas que no se haya pedido.

ok , hago los pasos y comento… abrazo!

Done it. everything attached in order.

Just curious, why are you asking here for help while you are using Eset?
Don’t worry, we will try to help you.

I also see traces of Panda.
Do you have that installed as well (or did you had it installed)?

Let me know if this kills the alerts

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

ShellIconOverlayIdentifiers: [1SecureIconsProvider] -> {FC9D8189-520A-4417-AED7-9EAC810C6FBA} => C:\ProgramData\Microsoft\Secure\Icons\SecureIconsProvider.dll () 2014-09-27 13:12 - 2014-09-27 13:12 - 00002992 _____ () C:\Windows\System32\Tasks\{DDBC7FD6-2C88-489B-82BC-C3DDF3479E35} 2014-09-27 13:12 - 2014-09-27 13:12 - 00002992 _____ () C:\Windows\System32\Tasks\{409E6C97-6BAA-47C9-BF04-F920D4E4E07E} AlternateDataStreams: C:\ProgramData\Microsoft:QeeXtw5oTbXgLI7IyKKrAzZl AlternateDataStreams: C:\ProgramData\Microsoft:ZH0AbYAgvPzTHADjHYH AlternateDataStreams: C:\ProgramData\Temp:1AAB2E68 AlternateDataStreams: C:\ProgramData\Temp:1CE11B51 AlternateDataStreams: C:\Users\Juan Fran\Cookies:a6PwG0F5LWknVyoZ4cC AlternateDataStreams: C:\Users\Juan Fran\Cookies:xRRIbGuF2Uc1fp2mXCBTa AlternateDataStreams: C:\Users\Juan Fran\AppData\Local\Archivos temporales de Internet:Nf5XByHMZjq5rhOABup0ls C:\ProgramData\Microsoft\Secure EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe
Run FRST and press Fix
On completion a log will be generated please post that

ok, to answer the previous question; i had avast long time ago; now i dont; And yes, i have also panda cloud cleaner.

now, i´ve done the fix:

results attached

thanks again…

Have the alerts now ceased ?

yes. i´ll keep watchingm and i will let u know. thanks a lot!

Once you are happy let me know and I will tidy up :slight_smile: