Hi,
My subscription for Avast anti virus software auto renewed 2 days ago, charging me $89.99 & $54.99. I do not want these services and wish to cancel them. I can’t find anywhere on the website to cancel this order. Can you please tell me how to do this.
Thanks
See Auto Payment Renew - Disabling Automatic Renewal service for Avast products https://www.avast.com/faq.php?article=AVKB126#artTitle.
You could also check to see if your Order number can be found at https://store.avast.com/DRHM/store?Action=DisplayCustomerServiceOrderSearchPage&SiteID=avast.
Support Ticket Refund - https://support.avast.com/support/tickets/new?form=2
Support tickets are handled on a First In First Out and can take between 1 and 5 working days, depending on payment method. Whatever you do don’t submit multiple tickets as this throws you back in the line.
Thank you for the quick response. I have submitted a refund request ticket.
You’re welcome.