cancel auto renewal without order ID

system · 2017-08-15T23:40:48.000Z

A month ago I registered to get the month-trial VPN.
I must have done so with the wrong email because I never got an order ID (nor I can get it, since it says my email is incorrect when I try to retrieve the order ID).
How could I resolve this?
Thanks!

Asyn · 2017-08-16T03:26:11.000Z

→ https://www.avast.com/faq.php?article=AVKB24#artTitle (Orders and Renewals)

system · 2017-08-16T03:37:13.000Z

Thanks for the help, but as I mentioned, I do not have neither, the order ID nor the e-mail address associated to it.
Therefore, none of the solutions that the FAQ website provides apply.

Asyn · 2017-08-16T03:41:58.000Z

Contact support: https://support.avast.com/support/tickets/new

system · 2017-08-16T03:47:00.000Z

Thanks for the tip. Really appreciate it.

Asyn · 2017-08-16T03:51:19.000Z

You’re welcome.

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