cancel grime fighter licence

how can I cancel my grime fighter licence?

Submit a ticket: https://support.avast.com/Tickets/Submit

Disable automatic renewal in your order details.
https://store.avast.com/DRHM/store?Action=DisplayCustomerServiceOrderSearchPage&SiteID=avast

the ticket was not answered and I can not cancel the renew because I can not see my subscription only an old secure line subscription

I found it with another password and order number…
the automatic renewal is out…

will I get money back?

Be patient, it might take a few days…

no answer til now…