I used Avast paid version most of last year, but just before renewal the computer died. I have it fixed and three days ago bought the paid version (advertised at $49.99 - I do not need all the bells and whistles). It was a little strange because after payment it said it would be up to 48 hours before my license arrived. But, it was emailed within a few hours. I got the license, activated Avast and all looked well. Then, a few hours ago I received an email that my order was cancelled because I haven’t paid and that I owe $59.99 but they will give me a 60% discount if I try again. (what happened to the $49.99)
I called my credit card company (a Paypal debit card) and they said the payment was authorized but Digital River has not accepted the payment.
I had them cancel the payment.
I will uninstall Avast tomorrow when I turn that computer on.
(couldn’t you make the verification letters a little harder to read…?)
No way for me to say what caused the payment snafu. (I don’t work for Avast or Digital River)
It’s a question to ask digital river.
When you uninstall Avast, you’ll get an option to convert to the FREE version of Avast.
Make sure that you haven’t selected auto renewal or you might wind up with a charge next year: https://www.avast.com/faq.php?article=AVKB126#artTitle
I was notified my subscription needed renewal by August 11, 2017. Digital Rivers has invoiced my Visa credit card without my authorization. $59.99 to be exact. The Avast was totally uninstalled. under Acct# *********
Reference Ticket# ***** dated July 27, 2017 requesting credit.
So, I guess I’ll request my credit card company to investigate fraudulent expenditure aka FRAUD by the above supplier.
WTG Avast ???