Cancelling my trial version ?

system · March 20, 2018, 9:41am

Hello All,

I subscribed to a fee trial of an “advanced” antivirus, I remember entering my credit card that’s why I added to my agenda to cancel the free trial before it turns into a billing (in case I did not want it).
So here I am trying to find how to cancel it but it seems I was using a free version?
I am very confused :-\ attached the screenshot.

Any help is welcome,

E

Asyn · March 20, 2018, 9:44am

→ https://support.avast.com/article/24/ (Orders and Renewals)

system · March 20, 2018, 9:54am

Thanks but my issue is that I don’t even have any email confirmation …

Asyn · March 20, 2018, 10:03am

Did you buy from Avast directly or from a reseller…?

system · March 20, 2018, 10:10am

I used Avast directly.

Asyn · March 20, 2018, 10:11am

Contact support: https://support.avast.com/contact

system · March 20, 2018, 10:16am

The support link is only leading me to the forum after selecting the options

Asyn · March 20, 2018, 10:25am

If you’ve a paid/trial version, use the corresponding option(s).

system · March 20, 2018, 10:28am

Thank You

Asyn · March 20, 2018, 10:30am

You’re welcome.

Cancelling my trial version ?

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