Hi,
My 84 year old father has just been charged £49.99 for avast antivirus renewal.
He has no idea what this is. I checked his computer and he does not have avast antivirus software installed.
I tried resetting his password for avast to allow us to login and see what he had possible done, but his email address was not known.
Could you please advise how I can cancel his subscription without an order id and no way of logging into an account ?
Thank you.
That doesn’t help me.
Without an order id and login details, I cannot do anything.
Just enter/use 00000000 and explain it in your request.