Hi,still hoping someone can help with the rootkit scan,but as advised am posting problem here.
Default CANNOT access updates
Hi,first noticed problems when the MS update/clash with ZoneAlarm firewall issues arose.I disabled the firewall and MS updates so I could go online.The firewall could not be re-enabled although the zlclient.exe was still running in the task manager.And I could not access the Windows updates manually.Then my bookmarks disappeared and my homepage was changed.I uninstalled the firewall and the bookmark/homepage problem went away in Firefox, but is still happening in IE.
Next my antivirus was disabled,it has since been restored.
I have 2 different Windows security popups showing when I first connect,one tells me the Windows firewall is off.
I can’t get any online scanners to work,but S and D in safe mode shows no threats,a rootkit scan shows 3 unidentified services,
When I try to access the Windows updates it gets to a page,and just hangs.This is thru IE7.Can i get there in Firefox?
I can’t access the Sun Java updates either
I don’t use PtoP,visit porn sites,or go gambling online.I run XP pro,SP2,last updated 21 Jun.
Also have multiple temp/tmp/temp internet files,some of which cannot be deleted, HJT log attached