1

I have uninstalled my old anti-virus software and then installed AVAST anti-virus this month.
Then, AVAST asked me to reboot.
Then, the computer said has to run in SAFE mode.
Then, the computer said cannot recover.

Problem is: StartupRepairOffline
01: 0.0.0.0
02: 6.1.7600.16385
03: unknown
04: -1
05: AutoFailover
06: 33
07: CorruptRegistry

Then, the computer keeps try recover but keeps show cannot recover.
and keeps show the same problem message (as above).
Just in a loop for more than 10 times and then I shut down my computer.

My computer is WIN7
My question is: how can I get back my computer normal.
Given I even cannot go to SAFE mode and try “WIN + R”
Please help!

2

Here you go: https://forum.avast.com/index.php?topic=199176.0

If your system is Win 7 32-bit there is an updated virus definition fix available. Please read topic for possible fixes you can try.

3

::slight_smile: ::slight_smile: ::slight_smile:

May I know how can I update my AVAST anit-virus if I cannot go into Window (my computer keeps reboot and reboot)

4

https://www.howtogeek.com/164876/how-to-use-safe-mode-to-fix-your-windows-pc-and-when-you-should/

5

Thanks for your advice.
However, using F8 and SAFE mode still cannot let me go into WINDOW.
The computer still “reboot and reboot”.
Any other ways I can do?

6

Try what Microsoft recommends on this link…
https://answers.microsoft.com/en-us/windows/forum/windows_7-system/windows-7-cannot-boot-problem-event-name-startup/356be4bf-ed78-4ee3-8d50-5f3a8fd46c21