Hello All,
I am using Avast and ran a scan and Avast found 4 threats. 3 will delete and one will not. The one that will not delete is the “C:\windows\assembly\gac_32\desktop.ini” file.
Can anyone help me figure out how to delete the file?
Thanks!
hey and welcome to the forum-
plasese follow this and attach your logs
http://forum.avast.com/index.php?topic=53253.0
ps its better to move to the chest rather then delete.
can you tell us what avast say about those files?
a screenshot would help…
Hello Mikaelrask, and thank you for the welcome. I will use the link you provided and attach my logs.
@pondus, here is what Avast tells me about the scan results.
it seems you have a ZeroAccess rootkit infection…
you need a removal expert to kill this so attach the requested logs
Hello Mikaelrask & Pondus, Sorry for the delay.
Here is my AdwCleaner log.
AdwCleaner v2.200 - Logfile created 04/18/2013 at 09:57:32
Updated 02/04/2013 by Xplode
Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
User : User - USER-PC
Boot Mode : Normal
Running from : C:\Users\User\Downloads\adwcleaner.exe
Option [Delete]
***** [Services] *****
***** [Files / Folders] *****
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\xfin_portal
Folder Deleted : C:\ProgramData\blekko toolbars
Folder Deleted : C:\ProgramData\Tarma Installer
Folder Deleted : C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Extensions\mhfdcmehmjcclgopdodkjdicohagipid
***** [Registry] *****
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\xfin_portal
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\InstallCore
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings{4B9BCCE8-A70B-402A-A7E1-DB96831EE26F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings{8769ADCE-DBA5-48E9-AFB5-67B12CDF2E61}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats{4B9BCCE8-A70B-402A-A7E1-DB96831EE26F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats{8769ADCE-DBA5-48E9-AFB5-67B12CDF2E61}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}
Key Deleted : HKLM\SOFTWARE\Classes\AppID{49BC4DD1-0E69-4611-9164-0009538C5E46}
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2790392
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib{4A11A6BD-7880-49BD-92D4-6F09D0BD3250}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib{68DE31F7-43FF-4EE2-B88B-10665016970D}
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID{0214A12B-C5A3-437F-A6F3-068ABCD8C85E}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID{08635077-8829-49E2-B338-C968817EB460}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID{20A3F109-F7C1-47B4-8098-8E654B264B1D}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID{4B9BCCE8-A70B-402A-A7E1-DB96831EE26F}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID{8769ADCE-DBA5-48E9-AFB5-67B12CDF2E61}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID{8C7478AB-3155-463E-936F-55F91F0F10D0}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID{96DD9437-5D20-4EFB-BF52-A4A605A4E0AA}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID{9E1B65EE-A131-42B4-94CA-847505E2F611}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface{0214A12B-C5A3-437F-A6F3-068ABCD8C85E}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface{96DD9437-5D20-4EFB-BF52-A4A605A4E0AA}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\mhfdcmehmjcclgopdodkjdicohagipid
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy{1791C1B5-FFD0-4D4B-ABCD-7A7DF6EAA89C}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy{49BC4DD1-0E69-4611-9164-0009538C5E46}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy{4B9BCCE8-A70B-402A-A7E1-DB96831EE26F}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects{4B9BCCE8-A70B-402A-A7E1-DB96831EE26F}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\xfin_portal
Key Deleted : HKLM\SOFTWARE\Classes\CLSID{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Deleted : HKLM\SOFTWARE\Classes\Interface{0214A12B-C5A3-437F-A6F3-068ABCD8C85E}
Key Deleted : HKLM\SOFTWARE\Classes\Interface{96DD9437-5D20-4EFB-BF52-A4A605A4E0AA}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy{49BC4DD1-0E69-4611-9164-0009538C5E46}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Deleted : HKLM\SOFTWARE\Tarma Installer
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{4B9BCCE8-A70B-402A-A7E1-DB96831EE26F}]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
***** [Internet Browsers] *****
-\ Internet Explorer v10.0.9200.16537
[OK] Registry is clean.
-\ Mozilla Firefox v20.0.1 (en-US)
-\ Google Chrome v26.0.1410.64
AdwCleaner[S1].txt - [385 octets] - [18/04/2013 09:51:56]
AdwCleaner[S2].txt - [6110 octets] - [18/04/2013 09:57:32]
########## EOF - C:\AdwCleaner[S2].txt - [6170 octets] ##########
attach the rest of the logs…not copy and paste
Ok. Working on the rest right now.
Here is the adwcleaner log and the malware log attached. I will attach the OTL logs in a few minutes.
Here are the two OTL logs.
Currently working on the aswMBR log.
Here is the aswMBR log attached.
What should I do next?
you wait for Essexboy to arrive…
Ok. Will do.
he may have his after dinner nap now… or a pint with something cold in. 
Haha, cool. ;D
Hi you still have Kaspersky active on your system
Uninstall from the control panel and then run the removal tool found here http://support.kaspersky.com/1464
Once done
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
https://dl.dropbox.com/u/73555776/OTL_Fix.GIF
:OTL
O4 - Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Best Buy pc app.lnk = C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe (Microsoft)
O4 - Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Best Buy pc app.lnk = C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe (Microsoft)
[2013/04/15 17:15:04 | 000,005,120 | -HS- | M] () -- C:\windows\assembly\GAC_32\Desktop.ini
:Files
C:\$Recycle.Bin\S-1-5-18
:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
THEN
Download and Install Combofix
Download ComboFix from one of the following locations:
Link 1
Link 2
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
- IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks
http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png
http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png
[*]When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.
Notes:
- Do not mouse-click Combofix’s window while it is running. That may cause it to stall.
- Do not “re-run” Combofix. If you have a problem, reply back for further instructions.
- If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.
Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now
Here is the log from the “Run Fix”.
Here is the log from the “Quick Scan”.