Cannot Disable avast Sandbox Win 7 PC

system · 2015-04-19T18:52:10.000Z

I had Avast Free AntiVirus on my PC - I uninstalled it. Sandbox is still active - I dont want it. Ive tried avastclear.exe - no change, Ive deleted every reference to AVAST in my registry - no change.

I want Sandbox GONE - the same way Avast is NO LONGER on my Win 7 PC. Appreciate any help here.

Pondus · 2015-04-19T19:09:08.000Z

see instructioins here https://forum.avast.com/index.php?topic=53253.0
scroll down to Farbar Recovery Scan tool … run as instructed and attach the two diagnostic logs in next reply here

system · 2015-04-19T19:18:33.000Z

Thx in advance - log attached.
Attachments and other options

Pondus · 2015-04-19T19:24:23.000Z

essexboy is notified and will take a look when back online…

essexboy · 2015-04-19T20:13:10.000Z

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

CreateRestorePoint: 2015-04-19 13:54 - 2015-04-19 13:54 - 00000000 ____D () C:\ProgramData\AVAST Software 2015-04-19 13:22 - 2015-04-19 13:54 - 00000000 ____D () C:\Program Files\AVAST Software 2015-04-19 13:04 - 2015-04-19 13:10 - 00004182 _____ () C:\Windows\System32\Tasks\avast! Emergency Update 2015-04-19 13:04 - 2015-04-19 13:05 - 00000000 ____D () C:\Windows\SysWOW64\vbox 2015-04-19 13:04 - 2015-04-19 13:05 - 00000000 ____D () C:\Windows\system32\vbox Task: {0CADA7D9-4576-49F9-9EFA-8AE7E145E9C6} - System32\Tasks\Binkiland tido => C:\ProgramData\{16E7FE24-4665-2FA2-F7E3-5F2027618CAE}\1.9.1.1\f <==== ATTENTION EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

system · 2015-04-20T00:08:31.000Z

Thank you for your service !!

jonB

essexboy · 2015-04-20T13:37:05.000Z

Is all well now ?

system · 2015-04-20T14:00:39.000Z

No. When I cam to my PC this morning - (it was on all night)…the red box was gone !!! BUT…when I restarted my PC - it came back and is here with me now.

Next steps? Thx…jonB

essexboy · 2015-04-20T14:03:42.000Z

Could you screenshot where you are seeing it

system · 2015-04-20T14:08:39.000Z

See attached. If you want to chat about this or “take over” my PC with a remote tool that is fine. Thx

essexboy · 2015-04-20T14:11:02.000Z

When you had Avast did you set your browser to always run in sandbox

Rednose · 2015-04-20T14:25:56.000Z

Strange thing is that the red border seems to be around the desktop, instead of the browser screen.

Greetz, Red.

system · 2015-04-20T15:46:20.000Z

The only Avast I ever installed was the FREE anti-virus version which I believe does NOT come with Sandbox (although somehow I “have it”). Regardless - I did not make any settings about Sandbox.

Background - last Friday - something “happened” on my PC…screens not right etc - but NO Sandbox. I did have Sandbox issues some time ago - I either fixed it or it went dormant. I did a full image (C:) backup to Wednesday. Even after the backup - things still not right with my PC - but NO Sandbox. At somepoint…I noticed that McAfee Live Internet was consuming my CPU. I got rid of it (never liked it anyway). Install Avast. After install - several times…I re-did Wednesday full image restore - which oif course did NOT have Avast.

Current state - my PC is back to “normal” with the exception of red box. So you know…whenever I try to MOVE a window with a drag and drop…its border turns red and when “drop” is completed, the window goes full screen.

Appreciate your continued expertise in this. Thx…JonB

essexboy · 2015-04-20T16:39:32.000Z

•Go to Control Panel.
•Click on Ease of Access link or Ease of Access Center icon.
•Select Change how your mouse works or Make the mouse easier to use option.
•Tick the check box for Prevent Windows from being automatically arranged when moved to the edge of the screen with the mouse under “Make it easier to manage windows” section.

system · 2015-04-20T16:51:16.000Z

The box was already checked. I unchecked, then checked again…screen shot below.

essexboy · 2015-04-20T17:20:22.000Z

It is just that I can see no sign of sandbox in your logs

Could you run FRST again please and set it for 90 days

system · 2015-04-20T17:47:37.000Z

OK - chg’d to 90. Also ran aswmbr.exe - logs attached.

Let me know what else you need. Thx JonB

essexboy · 2015-04-20T18:19:56.000Z

No sign of sandbox at all, AswMBR would also have highlighted it if present

So I am at a loss as to what is happening

system · 2015-04-20T20:51:40.000Z

Guys…talk about “barking up the wrong tree!” I found/fixed the problem. See clip attached. It had something to do with Dell Display Manager. I dont think Avast was ever in the picture. Sorry to put you through this…but end result is good. Thank you.

essexboy · 2015-04-20T21:09:56.000Z

Ah well all is resolved then

Announcements