WE had to purchase new cpu, Of course it has Vista Home edition on it. I network with another computer of the same, also new. After installing Avast Pro 4.7, the internet explorer will not display. If I remove the Avast program, internet works fine. I am connected by a ethernet cable with DSL. through the networked computer. The settings show I still have connections to the network. Is avast still having problems with vista?. I feel sure it is just a setting that is not on or off. Any help is appreciated.
What is your firewall ?
Does it allow ashWebSv.exe internet access ?
- If it does delete the entries for them reconnect to the internet, this will force the firewall to ask permission again.
If that has no effect, terminate the web shield, does that allow access ?
Have (or did) you another AV installed in this system, if so what was it and how did you get rid of it ?
What other security based software do you have ?
hi … i am new here …
i have the same probelm with pondlady
but after terminating web shield … IE works fine …
so do i need to terminate web shield forever or there is another solution ?
p/s: i AM using vista … with no other fire wall …though i got a expire mc free running …
and btw i am connected by a router …
thank you in advance …
If there is any McAfee antivirus running, you need to uninstall them to use avast. If you use McAfee firewall, allow avast components to connect:
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe (avast! Web Scanner)
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe (avast! e-Mail Scanner Service)
C:\Program Files\Alwil Software\Avast4\Setup\avast.setup (avast! Update executable). This is a temporary file that just appears when an update (check) is about to launch, and disappears again afterwards.
Don’t need rights to connect:
C:\Program Files\Alwil Software\Avast4\ashServ.exe (avast! antivirus service)
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe (avast! Update Service)