Hi there, I’m very much a newbie and in the same boat. avast found three virus and I followed the advice and moved it into a safe area (??? - can’t remember the terminology)and ran a boot scan. However, after the boot scan I can no longer access all exe files. I can access the internet only by going thru c: drive and program files. All my office files have the message ‘There was a problem sending the command to the program’, I have started the computer in safe mode but still nothing works, not even avast. I’ve also tried to uninstall avast using aswclear.exe in safe mode as I read somewhere I might have a conflict with my security but I that doesn’t work either. Any suggestions anyone? Regards Annette