Hi, I have upgraded to Free Version 2014.9.0.2011. This detected a virus (Win32:Evo-gen (Susp)) and moved the file to the chest. As this I have been using this program for a long time this must be a false positive. I would like to restore the file but I cannot find the “Chest”. I have right clicked on the Avast Icon: no reference to Chest. I would appreciate if you could assist me to locate the “Chest”.
hey and welcome to the forum.
this might help you http://www.avast.com/sv-se/faq.php?article=AVKB21#idt_05 some contanes could be swedish. but the information is in english. from there you should get the information you need.
You select language in top right corner http://www.avast.com/en-au/faq.php?article=AVKB21#artTitle
You can upload files and report issues to avast here : http://www.avast.com/contact-form.php (select subject according to Your case)
You can use mailsend to virus@avast.com in a password protected zip file
mail subject: False Positive / undetected sample (select subject according to your case)
zip password: infected
or you can send files from avast chest
how to use the chest. http://www.avast.com/faq.php?article=AVKB21
thanks for the input pondus
Thanks for the Help Guys. I appreciate it. Simple when you know how. :-[
your welcome glad we could be of help for you