Please Help! I purchased and installed V5 three days ago and cannot download the license key. I have sent four emails to Tech Support and cannot get a response! Who can help???
Try contacting sales (at) avast (dot) com as they should be able to recover the license details.
Check your ISP isn’t using an anti-spam filter as this is by far the most common reason for non-receipt of the email (including your support emails). You could try a different email address when contacting sales, but you would need to let them know the email address you used to purchase, etc. If you are using a spam filter ensure that you have avast.com whitelisted.
I looked on the avast.com website an cannot find a sales link.
quote author=DavidR link=topic=55341.msg467765#msg467765 date=1265733111]
Try contacting sales (at) avast (dot) com as they should be able to recover the license details.
Check your ISP isn’t using an anti-spam filter as this is by far the most common reason for non-receipt of the email (including your support emails). You could try a different email address when contacting sales, but you would need to let them know the email address you used to purchase, etc. If you are using a spam filter ensure that you have avast.com whitelisted.
[/quote]
I gave you an obscured email address above sales (at) avast (dot) com just remove the spaces and convert the bracketed info to characters and you have the email address.
How to contact
http://www.avast.com/contacts
Guess you can tell I’m a newbie! Thanks, I’ll give that a try. I appreciate your efforts, as I have made two postings concerning this and you have been most helpful. 
You’re welcome.