Cannot Install Avast Enterprise Administration Console. Please help

Salman8 · 2017-01-18T22:31:40.000Z

Here are the logs file from that install.

18.01.2017 17:26:01 general: Started: 18.01.2017, 17:26:01
18.01.2017 17:26:01 general: Running setup_adnm-195 (405)
18.01.2017 17:26:01 system: Operating system: ver 6.2, build 9200, sp 0.0 SERVER AMD64

Administration\DATA\license.dat
18.01.2017 17:27:07 registry: Set registry: SYSTEM\CurrentControlSet\Services\avast! Enterprise Administration Server\Description=Acts as a central part of the avast! Enterprise Administration (AEA) business logic infrastructure. Collects information from the managed clients and stores them in a SQL database.
18.01.2017 17:27:07 system: Service avast! Enterprise Administration Server installed
18.01.2017 17:27:07 system: MS SQL installation command line: “C:\Users\ADMINI~1\AppData\Local\Temp_av_sfx.tm~a03184\SqlServerExpress.exe” /ACTION=Install /QS /FEATURES=SQL /SQLSVCACCOUNT=“NT AUTHORITY\SYSTEM” /SQLSYSADMINACCOUNTS=“BUILTIN\Administrators” /AGTSVCACCOUNT=“NT AUTHORITY\Network Service” /SAPWD=“MzIzNjmxo” /INSTANCENAME=“avast” /SECURITYMODE=SQL /SQLCOLLATION=Latin1_General_CI_AS /IACCEPTSQLSERVERLICENSETERMS
18.01.2017 17:27:07 system: Cannot start MS SQL installation process, error 0x000000C1…
18.01.2017 17:27:07 system: instSQL(SQL_MSDE) returned 0x000000C1
18.01.2017 17:27:07 system: Error while installing SQL: 0x000000c

Mac · 2017-01-29T10:32:43.000Z

Hi Salman,

The install needs a database to function and it is failing on the MSDE database setup. Check that you do not already have a MSDE SQL Service running on this machine.

Also one option would be to download the free SQL Express and set it up, then give that info to the Console setup.

Cheers,
Mac

Announcements