Hi ,
when i try to install avast antivirus software i receive a error and it was not installing, please see below the log details for your ref… kindly advise what should be done.
thanks
Muthu Prakash
2016-04-28 06:14:17Infoinstcont[4148,1108]-- 2016-04-28 06:14:17Infoinstcont[4148,1108]2016/04/28 06:14:17 START: Avast installer/updater 2016-04-28 06:14:17Infoinstup[4148,1108]Command: '"C:\Users\Admin\AppData\Local\Temp\_av_iup.tm~a07040\instup.exe" /edition:1 /ga_clientid:c43b8fb1-6896-4056-8d46-a36685eca4bf /guid:f183ba1d-8165-48fb-8b2c-59b924cd2af3 /prod:ais /sfx /sfxstorage:C:\Users\Admin\AppData\Local\Temp\_av_iup.tm~a07040' 2016-04-28 06:14:17Infoinstup[4148,1108]CPU: Intel(R) Core(TM) i3-4030U CPU @ 1.90GHz,4 2016-04-28 06:14:17Infoinstup[4148,1108]OS: Windows 10 (10.0.10586) x64 2016-04-28 06:14:17Infoinstup[4148,1108]Memory: 55% load. Phys:1817060/4083992K free, Page:4194303/4194303K free, Virt:4083864/4194176K free 2016-04-28 06:14:17Infoinstup[4148,1108]DISKs: C:\ - 78GB free / 127GB total 2016-04-28 06:14:17Infoinstup[4148,1108]DISKs: D:\ - 94GB free / 156GB total 2016-04-28 06:14:17Infoinstup[4148,1108]DISKs: F:\ - 67GB free / 166GB total 2016-04-28 06:14:17Infoinstup[4148,1108]Running module version: instup.exe - '11.2.2738.0' 2016-04-28 06:14:17Infoinstup[4148,1108]Running module version: Instup.dll - '11.2.2738.0' 2016-04-28 06:14:17Infosimutex[4148,1108]Checking for the mutex ownership. 2016-04-28 06:14:17Infosimutex[4148,1108]The mutex is signaled. We are owners of the mutex. 2016-04-28 06:14:17Infoservers[4148,1108]Server definition(s) loaded for 'C:\Users\Admin\AppData\Local\Temp\_av_iup.tm~a07040\servers.def': 29 (maintenance:0) 2016-04-28 06:14:17Infopkgproduct[4148,1108]LoadPartInfo: program = prg_ais-b0208d6 returned 0x00000000 2016-04-28 06:14:17Infopkgproduct[4148,1108]LoadPartInfo: setup = setup_ais-b0208d6 returned 0x00000000 2016-04-28 06:14:17Infopkgproduct[4148,1108]LoadUatInfo: uat.vpx returned 0x00000000 2016-04-28 06:14:17Infopkgengine[4148,1108]LoadLatestProdAndParts: product file 'prod-pgm.vpx' was successfully loaded. 2016-04-28 06:14:17Infopkguat[4148,1108]UpdateLatestPartInfo: called, repo_id: 'iavs9x', part_id: program, installed_ver: ffffffff, latest_ver: b0208d6 2016-04-28 06:14:17Infopkgengine[4148,1108]LoadLatestProdAndParts: part file part-prg_ais-b0208d6.vpx was successfully loaded. 2016-04-28 06:14:17Infopkguat[4148,1108]UpdateLatestPartInfo: called, repo_id: 'iavs9x', part_id: setup, installed_ver: ffffffff, latest_ver: b0208d6 2016-04-28 06:14:17Infopkgengine[4148,1108]LoadLatestProdAndParts: part file part-setup_ais-b0208d6.vpx was successfully loaded. 2016-04-28 06:14:17Infopkgproduct[4148,1108]LoadPartInfo: iex = iex-6 returned 0x00000000 2016-04-28 06:14:17Infopkgproduct[4148,1108]LoadPartInfo: jrog2 = jrog2-109c returned 0x00000000 2016-04-28 06:14:17Infopkgproduct[4148,1108]LoadPartInfo: vps = vps_win32-16042700 returned 0x00000000 2016-04-28 06:14:17Infopkgengine[4148,1108]LoadLatestProdAndParts: product file 'prod-vps.vpx' was successfully loaded. 2016-04-28 06:14:17Infopkgengine[4148,1108]LoadLatestProdAndParts: part file part-iex-6.vpx was successfully loaded. 2016-04-28 06:14:17Infopkgengine[4148,1108]LoadLatestProdAndParts: part file part-jrog2-109c.vpx was successfully loaded. 2016-04-28 06:14:17Infopkgengine[4148,1108]LoadLatestProdAndParts: part file part-vps_win32-16042700.vpx was successfully loaded. 2016-04-28 06:14:17Infoinstupcore[4148,1108]PkgLoadProductInfo: product GPB was successfully loaded. 2016-04-28 06:14:18Infoguiwizard[4148,1108]Running module version: HTMLayout.dll - '3.3.2.227' 2016-04-28 06:14:18Infoguiwizard[4148,1108]Loaded module version: C:\Users\Admin\AppData\Local\Temp\_av_iup.tm~a07040\HTMLayout.dll - '3.3.2.227' 2016-04-28 06:14:18Infoguiwizard[4148,1108]Setup gui was successfully started.