Cannot Install

Hello,

I’ve recently moved from Win 7 to Win XP 64 and I’m having trouble reinstalling Avast. I’ve used the cleaner program too and I’ve uninstalled/reinstalled several times

Here is the log. Any suggestions would be welome.

https://docs.google.com/document/d/1ARTFq88QohJUKeCyOlXqfCRaLCDFBWWGjD-7xOLGy0Y/edit?hl=en_GB

[Resolved]

Did you follow the instructions to the letter.
See; http://www.avast.com/uninstall-utility

  1. download the latest version of avast and save it to your HDD http://forum.avast.com/index.php?topic=80315.msg658226#msg658226
  2. download and save the above uninstaller
  3. boot into “safe mode” and run uninstaller for each version of avast!
  4. boot into normal mode
  5. use CCleaner http://filehippo.com/download_ccleaner/
  6. install the avast version you saved to HDD

Also uninstall any other anti-virus installed on your machine.
Hope this helps. :slight_smile:

Hey Para-Noid

Didn’t want you to think I had ignored you. A short while after (due to other problems) I reinstalled windows and Avast is running fine.

Thanks for taking the time to reply.

You’re welcome. No problem. Glad to here you found a solution. :slight_smile:
If you are satisfied go to your original post…click “modify”…in the subject line place in brackets type “[Resolved]”.