I just downloaded and installed avast! 4.7 HomeEdition. I am running Windows XP Pro with my program directory in a separate partition. When trying to start avast I get the following error message: ‘The system cannot open the device or file specified “avast! Splash Screen” cannot load configuration.’; then after clicking OK I get: ‘The system cannot open the device or file specified "avast! Simple User Interface cannot load configuration.’ I have tried to repair from add/remove programs as well as uninstalled and reinstalled.
Can you post your ‘full’ avast setup folder? Where did you install avast?
Which avast version are you trying to install?
Can you check your C:\Program Files\Alwil Software\Avast4\Data\avast4.ini file if the value Database=SQLT is on the section [Common].
Check your avast! services: Control Panel > Administrative Tools > Services
I suppose you have to have four avast! services:
C:\Program Files\Alwil Software\Avast4\ashServ.exe (avast! antivirus service)
C:\Program Files\Alwil Software\Avast4\ashUpdSv.exe (avast! Update Service)
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe (avast! Web Scanner service)
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe (avast! e-Mail Scanner service)
The two first of them should be Automatic loaded and the two last Manually loaded.
Hello boys,
Please, I have this same problem, also having repaired, re-downloaded and re-installed the program. Avast4.ini file and Services configurations also OK, but the little red stop sign over the a-ball remains there, and nothing is working.
I have uninstalled avg to instal avast and so I’m now without protection. Please help!
Oh I’m running XP too.
Thank you…
Renna
Renna, you’ve posted twice the same… this just double the help effort…
Please, follow http://forum.avast.com/index.php?topic=28500.msg232786#msg232786