Hello all, A few weeks ago I installed Avast Free 2225 over the previous version on my Vista Home Premium+IE9 computer ok. A few days ago I found that although I could read comments I could not sign in or use any other means to do so as can be seen by the enclosed screen grab compilation. For now I am using my wife’s W7 Home Premium +IE11 computer to enable me to make comments. Can anyone please give me a lead as Googling the problem has not yielded the answer. Thanks
I should have added that the loading symbol then stops at the point as seen in the screen grab and ceases to load.
I’d follow the advice on the login page error page first if possible. If that doesn’t work then I’d wait for more expert advice.
You’ll probably also be verbally slapped on the wrist for having the temerity to attempt installing a newer version over an old one rather than updating in the usual way.
Problem resolved by installing and using Google Chrome.