Hi
I ran a scan last night and 10 viruses were detected. It seems they were successfully moved to the chest but when I click to open the chest, nothing happens. No error message or anything! Everything else seems to work just fine. Odd. I hope someone has some advice about this. I searched the forums but couldn’t find anything specific to my situation because all other times people had problems opening the chest, it seems they at least got an error message. .
If you’re using avast! as an on-demand scanner and have set the services to manual, that’s normal. There must be two services about avast! then. One of them is about the update process. So start the other service to be able to open the chest.
Welcome to the forums, indyglo.
Please try a repair of avast :
Control panel > Add/remove programs > click once on avast to select it > click on Change/Remove > scroll down the left pane and click on repair > click OK> follow directions