Hey All;

I reinstalled an old version of Avast PDA by mistake but now I cannot remove it to install the newest version.

I get the message that avmonitor.exe is running and I should go to the stop running programs and stop it but it is not running and I cannot stop it. I cannot delete the file or anything. I tried to install the new version over top but it fails because it cannot copy the avmonitor.exe file.

HELP

ASUS A716

Got it.

I had to go into the registry and then remove the key that runs the avmonitor.exe and do a soft reset. Then the remove program worked fine.

It’s good to hear that you solved your problem 8) :slight_smile:

I am also in the same dilemma. Can’t uninstall Avast off my PDA, with the exact same error messages. I don’t know how to edit the registry on it, and frankly, I don’t want to or think I should have to do this and a soft reset. Can someone help me uninstall the program please?!

hellloooooo? no response? this is my first try using any Avast product. my boyfriend recommended it. considering this incident, and the total lack of response, i’m thinking it will be my last use of any Avast product once i find out how to get this POS off of my device. thanks for nothing but headaches. i’ll be sure to post my opinion of Avast products on other forums too.

No patience?
Most of us here are just like you just users of Avast, and we do have other things to do besides being here and trying to help others.

One solution is in the second post of this thread.

nm: could you please tell me what was your avast version on PDA ? It’s written in main page - from 4.1.7 there shouldn’t be a problem with uninstaller - new version which fixes some little bugs will be released during weekend.

Engine version: 4.1.5
Virus database version: 1.3

I downloaded it from the Avast site on the night I posted my original plea for help (two nights ago). I tried reinstalling, and like some other user posted, it won’t allow me to. I sure wish I had browsed these forums before deciding to try out Avast. But thanks for the follow up. It’s great that new versions will be released, but I still need to get 4.1.5 off my PDA.

My system specs, if it helps with a solution:

Dell Axim X3
Intel XScale PXA263
MS PPC Version 4.20.0 (Buid 13349) 1996-2003

Please download & run on your PocketPC this little app: http://sekvoj.buk.cvut.cz/~pkurtin/regfix.exe
it will remove avMonitor key from your registry and it will not run itself next reboot - then you can remove the whole application from your device.