cANNOT SEND EMAILS

Avast Free Antivirus / Premium Security
1

Cannot send emails without first disabling Avast

Have Win XP + Sp2
Mozilla’s Thunderbird V 1.0.2
Avast Home V 4.6
Celeron CPU 2.4 GHz
504 Mb RAM

Have entered the SMTP details in Avast - however my TBird
setting for my email senders address is only the prefix before
the @ …
Do I have to insert the whole sender’s email address ???
Help!!!

2

I’m using XP SP2 and Thunderbird 1.0.2 and sending SMTP mail on several accounts without problem.

Can you let us know:

what Firewall (if any) you are using - is it set to allow ashMaiSv.exe?

what error message are you seeing from Thunderbird indicating that mail cannot be sent?

3

Thanks for coming back,

Use Windows firewall - not set to allow ashMaiSv.exe

TBird message to the effect that Email settings incorrect.

4

:slight_smile: I have seen many recommend using the FREE, but good
firewall(s) from either Sygate or Zone Alarm, then turning
OFF the SP2 not-very-good “firewall”. Not knowing how long
you have had SP2 or Avast, perhaps the info at :
www.pcworld.com/news/article/0,aid,117990,pg,4,00.asp
may help !? There is also Microsoft MVPs available for
help in the XP SP2 forum at www.aumha.net .