Having run Avast 4.8 Free for ages I updated to A5.0. Half way through the installation, the process stopped and froze. After 15 minutes I aborted the task. I then found I had no virus protection because A4.0 had been uninstalled. So I tried again to install 5.0, but the user interface says I am ‘Unsecured’. It tells me to click on ‘Fix It’ or ‘start now’ but neither work. The product is registered. A4.8 worked fine using WinXP Home Ed and I can’t see why there is a problem. Can anyone please help?
Ron
Start from scratch
How to uninstall our software using aswClear.exe:
http://www.avast.com/uninstall-utility
Many thanks Pondus. That cured my problem. Kind regards Ronharding
Welcome to the forums, ronharding 
We are happy that Pondus’ suggestion worked and all is well for your avast installation.
Please come back often and learn more.