Send these informations:

  • version of your operating system
  • version of avast! (build, e.g. 4.0.160 - this information is in
    “About avast!..” dialog)
  • the way you connect to Internet (proxy…)
  • the name of your e-mail client (Outlook, Outlook Express…)
  • basic hardware configuration (processor, RAM)
  • text or screenshot of error message

Send please these files too:
C:\PROGRAM FILES\ALWIL SOFTWARE\AVAST4\SETUP\SETUP.LOG
C:\PROGRAM FILES\ALWIL SOFTWARE\AVAST4\SETUP\SETUP.INI
C:\PROGRAM FILES\ALWIL SOFTWARE\AVAST4\SETUP\SERVERS.DEF

to kubec@asw.cz