Cannot sync passwords on Sync & Backup

Avast Passwords Avast Passwords for Mac
1

Cannot sync passwords to backup. Here’s what I do

  1. I click menu “Sync & Backup”,
  2. Then I click “Turn On” then a popup window says I’ll need a free Avast account, which I have, and I log in.
  3. It says to check my email for the 6-digit code.
  4. I enter the code from my email
  5. I get the message: “Please confirm your new Avast Account password on another synced device.” I don’t have another synced device.
  6. So I click on the “Don’t have another synced device?”
  7. A popup asks me to enter the last password I had, because mine had recently been changed.
  8. I enter the last password I had before I changed. It tells me "You’ve entered an invalid password, please verify your password and try again.

I’m entering the right “old password,” but it’s not letting me in to sync. HELP!!

2

Hello Kevin,

would you please share with me the email you are using for enabling the synchronisation on your Mac?

Thank you

3

I’m hitting this exact same issue.
I am entering in what i believe to be my previous Avast Account password but it does not accept it.
Help how do i get past this issue.

4

I have the same problem, please help!