Cannot Uninstall Avast Free

system · 2015-04-19T06:50:03.000Z

I have tried to uninstall your product firstly through the normal Windows 7/Control Panel/Programs & Features/Uninstall and nothing happened. I then tried to use you Uninstall executable but it will not Run either in normal Windows Mode or in Safe Mode and either “As Administrator” or any other way.

Do you have any other suggestions for me to try.

This is getting frustrating >:( >:( >:(

Peter

Pondus · 2015-04-19T07:02:30.000Z

Uninstall Utility https://www.avast.com/en-eu/uninstall-utility

system · 2015-04-19T22:08:29.000Z

You clearly did not read my message!!

I have already tried that as you can see in both Normal and Safe mode and it does not work.

What is even worse is that I cannot stop the Service in Task Manager/Processes as I am “NOT PERMITTED” even though I am the Administrator I cannot change the settings in Computer/Manage/Services as again I am NOT PERMITTED.

Do you actually have any other suggestions or is that it?

Pondus · 2015-04-19T22:25:11.000Z

see instructioins here https://forum.avast.com/index.php?topic=53253.0
scroll down to Farbar Recovery Scan tool … run as instructed and attach the two diagnostic logs in next reply here

Essexboy will be online tomorrow and assist you

Eddy · 2015-04-19T22:26:53.000Z

Boot in safe mode and remove avast manually.

Remove all folders/files.
Cleanup the registry.

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