DavidR
8
"avast!4 is probably not yet installed or installation is broken.
download full install package and reinstall."
This bit concerns me as it shouldn’t be detecting avast!4, have you ever had avast!4 or other version installed before ?
It is probably best to do a clean reinstall including the removal of possible earlier versions.
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Download the latest version of avast, 8.0.1489 http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe and save it to your HDD, somewhere you can find it again (if you didn’t save your last download). Use that when you reinstall.
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Download the avast! Uninstall Utility, aswClear.exe find it here and save it to your HDD (it has uninstall tools for all versions).
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- Now uninstall avast! - using add remove programs, if you can’t do that (as appears to be the case) start from the next step, reboot.- 2. run the avast! Uninstall Utility, it will request it be run from safe mode (and will handle the boot into safe mode), first for 4.x (to try and remove any confusion/corruption relating to avast4), then for any other avast versions if previously installed and finally for 8.0, once complete reboot into normal mode.- 3. install the latest version, reboot.
Note: The default install location for avast is C:\Program Files\AVAST Software\Avast (avast 5, 6, 7, and 8 ). The default install location for avast!4 is C:\Program Files\ALWIL Software\Avast4.