Can't Acess Avast.com

system · 2016-12-08T12:41:42.000Z

Hi, im trying to access your website avast.com and gives me error all the time… i can only access your subdomains… why?
Can someone help me?

Edit: i can only access avast.com if i do it with “Browser of SafeZone” who is made by Avast…

Eddy · 2016-12-08T12:43:31.000Z

How do you think we can tell you why/what is wrong if you don’t provide details ?

The site is working fine.

system · 2016-12-08T12:44:49.000Z

I can only access avast.com if i do it with “Browser of SafeZone” who is made by Avast…

What details you want? I dont know why i cant access too… I have Google Chrome and Firefox…
I can acess by my smartphone, but on PC doens’t work the site…

Eddy · 2016-12-08T13:25:00.000Z

What happens if you try to open https://www.avast.com in Firefox ?
What happens if you try to open it in FireFox safe mode ?

system · 2016-12-08T13:38:01.000Z

PORTUGUESE:
O Firefox não consegue estabelecer uma ligação para o servidor em www.avast.com.

O site pode estar temporariamente indisponível ou demasiado ocupado. Tente novamente dentro de alguns momentos.
Se não conseguir carregar quaisquer páginas, verifique a ligação do seu computador à rede.
Se o seu computador ou rede estiverem protegidos por uma firewall ou proxy, certifique-se de que o Firefox tem permissão para aceder à Web.

ENGLISH:
Firefox can not establish a connection to the server at www.avast.com.

 The site may be temporarily unavailable or too busy. Please try again in a few moments.
 If you can not load any pages, check the connection of your computer to the network.
 If your computer or network is protected by a firewall or proxy, make sure that Firefox is allowed to access the Web.

dbrisendine · 2016-12-08T16:09:26.000Z

I’ve had the same issue last night. Is this all the time or does it go away after 20 ~ 30 minutes?

How are you connecting to the internet on your PC?

Eddy · 2016-12-08T16:19:22.000Z

dbrisendine,
the OP said he could open the site with the SafeZone Browser.
I’m thinking more about a plug-in blocking it.

dbrisendine · 2016-12-09T07:48:27.000Z

The you are on the right track with Safe Mode for FireFox to check the add-ons / plugins.

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