Can't activate my license

Avast Free Antivirus / Premium Security
1

Hello,

I receive the following error when I enter my Cleanup Activation Key “the number of successful activations has reached the limit.” Even if I try and go to Activate, after I press “Use this license” nothing happens :frowning:

I opened a ticket https://support.avast.com/support/tickets/397287 yesterday and it seems that today the ticket disappeared with me not receiving any email with any update.

Please can someone help me with this.

Thank You,
Best Regards,

2

I reported it for you.

3

The activation key can only be used a limited amount of times.
Use the license file instead.
See your avast account at https://my.avast.com

4

Thank you Asyn.

Eddy, sadly there is no License file for the Cleanup :frowning: (only activation key)

Thank You,
Regards,

5

You’re welcome, now you’ve to wait a bit…

6

Hello,

Sadly I didn’t hear anything yet. Does anyone have an idea how much it will take?

Thank You,
Regards,

7

Strange, did you check your mail spam folder…!?

8

It seems they send a message to another email address of mine. I just replied to them.

Thank You for looking in to this Asyn.

Best regards.

9

You’re welcome.

10

My issues just got resolved.

Many thanks for this Asyn.

Best Regards,

11

NP, glad I could help.