Can't activate with new license

Hello
After expiring my plan I have bought new one.
Try to activate with:

  • login with account
  • re-install app

without success
Can you help me?

Hi, to start with, which product are you talking about…?

Hello,
I’m very sorry, we had an issue with our licensing systems, it was fixed.

Best regards,
Martin

product: Avast SecureLine VPN for Mac
authorization - still doesn’t work


1st attempt

  • unlink profile in app
  • re-login

doesn’t work

2nd attempt

  • completely uninstall
  • new installation

doesn’t work