I don’t know what’s wrong I didn’t install anything but today after logging in to my comp it’s stuck on that file i read a bit of the forums and found out it’s something with avast but I don’t know how to fix it can some one please help I’m on a dell windows 7 64 bit
Please download Farbar Recovery Scan Tool x64 and save it to a flash drive.
[*]Plug the flashdrive into the infected PC.
[*]Restart your computer and tap F8 to bring up the Advanced Menu, then click Repair your computer
[*]Follow the prompt to enter keyboard input method, and then the prompt to enter a password. If the machine does not have a password, simply click Enter.
In the next menu, use the arrow keys on the keyboard to highlight Command Prompt and press Enter.
[*] In the command window type in notepad and press Enter.
[*] When notepad opens, click File and select Open.
[*]Select “Computer” and find your flash drive letter and close the notepad.
[*]In the command window type e:\frst64.exe and press Enter.
Note: Replace letter e with the drive letter of your flash drive.
[*]The tool will start to run. When the tool opens click Yes to disclaimer.
[*]Press Scan button.
It will make a log (FRST.txt) on the flash drive. Please attach it to your reply.
i did the repair my computer option and it went to a like blueish screen and just sat there with a mouse cursor not doing anything
i tried a couple more times to get to the cmd prompt but i cant get passed the blue screen after any option i just cant get that far into my comp
Do you have windows 7 install disc?
no i do not
Then, you’ll need to burn it…
You can download ISO from here
http://msft.digitalrivercontent.net/win/X17-59465.iso
Then just burn it using ImgBurn. http://www.geekstogo.com/forum/topic/254149-how-to-burn-an-imageiso-file-using-imgburn/