can't Cancel Internet Security License, Never Got Email With Order ID

i can’t find my order ID in any of the mails sent by avast. i need to get a refund. Can anyone help me!!!

Hi,

I have sent you a PM.

No that’ the only email Adresse i have got

Hi,

could you please provide me the full name you used when you placed the order.
Please send it to me via PM.

I have same problem, need to cancel subscription but cant get emails from avast and cant remember order id

Just enter/use 00000000 and explain it in your request.
→ Contact support: https://support.avast.com/contact

So when is someone going to answer my ticket?

It’s the weekend.