Can't cancel subscription

I can’t cancel my subscription, I’ve checked forums and the FAQs and nothing. I’ve opened a ticket and still nothing. I’ve tried getting through the order number and going to manage subscriptions, but that button isnt even there. I got the 30 day free trial but i want to cancel it before a payment. I dont want to pay for it. Help me please.

You will have to wait till avast handles your ticket.

How long will that take?

As long as is needed.
Current handling time is 1-5 business days.

As long as its done before i get charged i dont care.

As far as I know, the 30 day trial doesn’t ask for credit card info.
If that’s correct, the only thing that will happen at the end of the 30 days will be
a request to pay and the option to return to the free version.
If you gave no credit card info, there’s no way for Avast or anyone else to charge you.

Yeah I did give my info cause it asked for that before the trial. As long as it gets sorted and i dont get charged then im fine