Can't cancel trial subscription

Avast Cleanup
1

Hi,

I’m struggling to find a way to cancel my Cleanup trial as my subscriptions are not appearing in my account’s subscriptions list and I have no order ID as a result to cancel it.

I have a subscription license on my client but there is no way to cancel it from there. Is it possible for me to contact someone to have it done manually?

Thanks.

2

Hi,

I could not find any subscription under the email address you used to register on this forum.
Please PM me your activation code.

3

I did it today and I had to put my credit card on file. I want to cancel this because I can’t afford it. So PLEASE cancel my account.

4

Hi,

You do not seem to have any subscription under the email address used on this forum. Did you use a credit card when you signed up for the trial? If not, then there is no subscription. If you did, please send the activation code to me via PM.

5

I’ve been trying to cancel my subscription while it was still free trail but I was never successful, now I just got billed …
I don’t even have an order ID …

6

Hi,

You had a typo in your email address @gmail.con. This has been corrected. You can now manage your subscription via your Avast account. Please locate the order ID under “Order history” in your Avast Account. https://support.avast.com/en-za/article/Account-Subscription/