Can't connect to nntp server

Avast Free Antivirus / Premium Security
1

Since installing Avast 4.6 trial, I have been unable to access nntp servers. I have tried both Outlook Express and Free Agent. I have had access in the past.

OE tells me it is “Unable to connect to the server” with the following details:
Configuration:
Account: discussion.autodesk.com
Server: discussion.autodesk.com
Protocol: NNTP
Port: 119

Using:
XP Pro, service pack 2
Outlook Express 6.00.29
Netgear router
Actiontec dsl modem
Trying to access discussions.autodesk.com

Thanks in advance

2

Well I couldn’t get to it either, but I can get to other news groups/Usenet, so there may be something else like ‘this server requires me to log in’ and those details are missing or incorrect or requires secure log on ?

My error may have been because I didn’t have a news account set-up for this news group.

3

Welcome to the forums, mkweaver. :slight_smile:

I got to their main page at the below link. Maybe you can go from there to solve the problem.

http://discussion.autodesk.com/index.jspa

I hope this helps you. :slight_smile:

4

Good find Charley, visiting the ‘Forum’ main page and clicking one topic. This gives the two options, Web Browser or News Reader, I clicked the News Reader and it immediately opened OE, created a news account and downloaded the headers of the discussion.

So it is working for me with OE and web shield enabled.

5

It’s still not working for me. Sounds like it’s something other than Avast causing the problem.

Thanks for the help.

6

It does look that way, unfortunately I can’t think of anything that might cause this, perhaps a google search for ‘Can’t connect to nntp server’ without the quotes.

7

Maybe you can:

Add the following line to the [MailScanner] section of \data\avast4.ini:

Log=20

Then generate some traffic, simulate the problem (i.e. force the avast mail scanner to time out by receiving/sending News) and then post here the contents of the file \data\log\aswMaiSv.log