I have a question, and im sorry if this is a topic somewhere else, im new to the site and haven’t been able to search it all. I attached a picture, i ran a full scan of my entire computer and it found 7 different viruses. The only problem is i cant do anything with them, move them to the chest, delete, repair, nothing. I can select the option i want but the Apply button stays greyed out. Ive done this scan a couple times now and each time it finds the same ones. I’m wondering if anyone had any advice? Thanks much.
Kyla
I would say that your running a custom scan with scan memory selected ? you need to untick the scan memory from your custom scans or stick to using the default scans, it looks like avast updated while you were scanning because those are avast virus definition signiture’s in your screen shot.
almost correct craigb… aawservice.exe is Ad-Aware signatures detected
This is down to the unencrypted signatures loaded into memory by AdAware.
Minor oversite on my part there (sorry)
Lol thanks guys. I unchecked the memory and scanned it again but this time it found nothing. Im just worried cause my World of Warcraft (nerd, i know) account keeps getting hacked so im pretty sure there is at least something on my computer.
Whilst I’m no gamer, I would imaging that hacking can go on externally to your system if you don’t have a strong password for your logon, etc.
If you haven’t already got this software (freeware), download, install, update and run it for a second opinion and report the findings (it should product a log file).
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- MalwareBytes Anti-Malware (MBAM), On-Demand only in free version http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe, right click on the link and select Save As or Save File (As depending on your browser), save it to a location where you can find it easily later. - 2. SUPERantispyware (SAS). On-Demand only in free version.
Don’t worry about reported tracking cookies they are a minor issue and not one of security, allow SAS to deal with them though. - See http://en.wikipedia.org/wiki/HTTP_cookie.