Can't do anything to infected files?

Viruses and worms
1

I scanned my computer today and two infected files came up. It says “Threat:Rootkit:hidden file” under “Status”, but when I try to move them to the virus chest, I get an error message that says that the “request is not supported (50)”. When I try to delete them, I get a message saying “the system could not find the file specified (2)”. And this happens for both of them. What am I supposed to do?

2

hey and welcome to the forum.

i suggest you follow this guide and attach your logs. then a malware expert will help you from there

http://forum.avast.com/index.php?topic=53253.0

good luck

3

try this… reboot computer, do a new scan

do you get the same message?

if so what is the name and full location for the file?

4

It told me to do a boot-time scan and I did and nothing came up. I scanned it again and didn’t find anything. Odd. Thanks for the advice!