Once I click on the safety zone icon, the background comes up, I can use my browser, but that’s it. There is no way to exit the background screen. I lose all the windows 7 applications and menus, don’t even have the option to reboot. The only way out is cntrl/alt/del. Does anybody have a solution for me. Ps…I have the paid internet security version. Jim.
Try running a repair
Control Panel
Programs and Features
Avast
Uninstall/Change
Repair
Reboot, maybe a couple of times.