I need to cancel an auto renewal subscription for Avast Internet Security (currently with about 32 days until it renews itself) and since I accidentally deleted the e-mail with my Order ID number in it, I tried to recall the number via your website service to do so.
However, I am asked for the last five digits of my credit/debit card and yet when I go to enter this information, I am told that I only need to enter the final 4 digits of my card and when I do this and press the button to start the process, I get a message that says ‘Invalid information’ and an option to go back to the previous page.