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Please understand that I could share all of that information with you if I could see my desktop or access my computer.

As far as I know, I downloaded and installed the Free antivirus - avast! 4 Home Edition Download.

On my desktop I have zonealarm free firewall and on my laptop I have sygate personal firewall.

As far as I know I have not ever had a virus program on either computer.

I do have Ad aware, spy doctor, and a couple of other spyware programs on both computers. But to the best of my knowledge, Spy Doctor is the only program that initiates during start up.

I don’t know if this will help, there are no error messages that pop up. I turn the computer on, it shows the initial XP home edition screen, but one thing is different than it was before I installed this software. Instead of the typical log in screen with the XP background and my name already highlighted; the background now is black and has a log in box. Similar to what I have on one of my network login and passwords for windows. This box pops up on a black screen and my name is already in the login slot and the cursor is in the password slot. There is an “ok” and an “Options” button on the bottom of the log on to windows box but there are no options. If I empty the boxes and hit OK it doesn’t log in. The only thing I can do is put my log on and password in and hit OK. This takes me to the background of my desktop and that is as far as I get. I don’t even get to see icons or the start button bar. It instantly pops up a box and says logging out. It then returns to the Log On to Windows box with the black back ground.

I wish i could tell you more as I’m desperate to get these working.

Thank you for your quick response.