Hi there on completion of this run could you re-run OTL but this time ensure all users is selected as there will be some cleanup required there

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

:OTL IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,XMLHTTP_UUID_Default = 5F 1C 84 00 47 38 2A 40 92 52 9C 1B 6B 5E 86 96 [binary data] IE - HKCU\..\URLSearchHook: {472734EA-242A-422b-ADF8-83D1E48CC825} - Reg Error: Key error. File not found IE - HKCU\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - Reg Error: Key error. File not found [2011/09/09 11:29:40 | 000,000,000 | ---D | M] (XUL Cache) -- C:\Documents and Settings\Karen\Application Data\Mozilla\Firefox\Profiles\643qej8w.Kat\extensions\{1dd04ecf-330a-4bcd-91df-83252c90ddeb} [2011/09/09 17:40:32 | 000,000,000 | ---D | M] (XUL Cache) -- C:\Documents and Settings\Karen\Application Data\Mozilla\Firefox\Profiles\643qej8w.Kat\extensions\{a98d462e-0f2b-4cac-881c-2db442826dde} [2011/09/09 11:29:40 | 000,000,000 | ---D | M] (XUL Cache) -- C:\Documents and Settings\Karen\Application Data\Mozilla\Firefox\Profiles\9spue266.default\extensions\{1dd04ecf-330a-4bcd-91df-83252c90ddeb} [2011/09/09 17:40:32 | 000,000,000 | ---D | M] (XUL Cache) -- C:\Documents and Settings\Karen\Application Data\Mozilla\Firefox\Profiles\9spue266.default\extensions\{a98d462e-0f2b-4cac-881c-2db442826dde} [2011/06/09 22:09:56 | 000,001,600 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\WebSearchober1060650406.xml O2 - BHO: (no name) - {00841C5F-3847-402A-9252-9C1B6B5E8696} - C:\WINDOWS\system32\wscui32.dll (The Imaging Source Europe GmbH) O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - No CLSID value found. O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - No CLSID value found. O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Infodelivery present O16 - DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab (Reg Error: Key error.) O16 - DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab (Reg Error: Key error.) O16 - DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab (Reg Error: Key error.) [2011/09/07 18:09:49 | 000,282,112 | ---- | C] (The Imaging Source Europe GmbH) -- C:\WINDOWS\System32\wscui32.dll [2011/09/07 18:09:33 | 000,111,104 | ---- | C] (The Imaging Source Europe GmbH) -- C:\Documents and Settings\All Users\Application Data\KeyboardOnlineTray.dll [2011/09/08 18:40:58 | 000,000,004 | ---- | M] () -- C:\Documents and Settings\Karen\Application Data\83267e8e [2011/09/08 18:28:31 | 000,000,000 | ---- | M] () -- C:\Documents and Settings\Karen\Application Data\745e0974 [2011/09/08 18:27:21 | 000,000,004 | ---- | M] () -- C:\Documents and Settings\Karen\Application Data\63fb8171 [2011/09/08 14:39:13 | 000,000,004 | ---- | M] () -- C:\Documents and Settings\Karen\Application Data\0b5e718e [2011/09/07 18:09:49 | 000,282,112 | ---- | M] (The Imaging Source Europe GmbH) -- C:\WINDOWS\System32\wscui32.dll [2011/09/07 18:09:29 | 000,111,104 | ---- | M] (The Imaging Source Europe GmbH) -- C:\Documents and Settings\All Users\Application Data\KeyboardOnlineTray.dll [2009/01/05 04:06:32 | 000,000,000 | -HSD | M] -- C:\Documents and Settings\Karen\Application Data\.#

:Reg
[HKCU\SOFTWARE\Microsoft\Internet Explorer\Main]
XMLHTTP_UUID_Default=-
:Files
ipconfig /flushdns /c

:Commands
[purity]
[resethosts]
[emptytemp]
[EMPTYFLASH]
[CREATERESTOREPOINT]
[Reboot]


[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.