It says that there are new definitions and new program but nothing happens when I try to manually update
either one. I downloaded the Avast 7 (free version) from CNET but I get 2 error messages and the program won’t install.
I just bought a new computer today which has Windows 7 (old had Windows XP) but I didn’t hook it up yet and don’t know if I should install the new version of Avast if I can’t get it to run on on this computer.
Never had any problems at all with updates until today.
What do I need to do??? 
It seems more users are having some problems with updates during the last few hours (among other issues). It could be some server problem, or something not related to your specific system. If you can, wait some more hours, and then reboot and try again if the updates are working (in the system already running avast).
Thanks for the reply!!!
I hope it updates both the definitions and to Avast 7.
Hi,
its a general problem at the moment.
I can’t update either tried to uninstall and it would do that either. Please reassure me that it is working ok. I updated my laptop with no problems at all yesterday.
Still unable to do any updates to definitions or update to version Avast 7
There was problem with a corrupt definitions update, they are working on it and a fix to resolve the inability to update.
See http://forum.avast.com/index.php?topic=94454.msg752250#msg752250 and reply #11 below it.
Thanks for the update!!!
You’re welcome, hopefully it won’t be too long for the fix.
Avast kept popping up asking me to update because engine and virus definitions are old. It is 120226-4, but a new one is 120227-0. I can’t update it because it kept initializing. Will have to wait for the tool/program you mentioned above to be out later to fix this issue.
Well in the link I gave Vlk states two options:
- clean reinstall, uninstall using aswclear.exe which you run from safe mode and reboot then install avast from normal mode.
- wait for the fix, which hopefully shouldn’t be too long.
Depends on how much work/hassle you consider a clean reinstall to be. For me it took a little over 5 minutes, but I’m well prepared and very familiar with clean installs from beta testing.
Personally I would suggest you wait a little longer as it should be less hassle all round and avast is otherwise working for you isn’t it ?
Yes, I am aware of this. Hoping the tool/program that will be out anytime will solve the issue or will have to use the first option instead.
In regards to a new computer, will I have any issues installing Avast 7 (no version installed yet on new computer)???
If you want to use the first option, just repost and say I will post info, links and steps to follow.
I don’t believe so as that would be the same as a clean install, this assumes that this computer hasn’t had another AV installed (not just avast) and has been completely removed.
Thanks again!!!
Is there a way to get the “Talk Like A Pirate” Version for my new computer???
I got that version on my old computer and kept it that way because I liked it instead
of going back to the normal version.
Won’t it work if you download the sound/audio package and install it again?
Well, that was installed with one of the updates (I don’t know how long ago).
It was in honor of “Talk Like A Pirate Day” but I don’t know what day that was.
http://forum.avast.com/index.php?topic=94514.0
thanks,
Pavel
I get the following message when I run the fix program:
Your avast! Installation doesn’t seem to have the problem this fix is supposed to solve (code: 11).
What am I suppose to do now???
Well if you don’t have the condition that the fix repairs, then you should be able to do a manual update - can you do a manual update ?