I downloaded avast, installed it, and was prompted to restart my PC. I tried opening avast, but I couldn’t actually find the install files anywhere, and searching windows for it only returned the avast.exe which wouldn’t work. So I restarted my PC and it still wasn’t installed. I went to download it and install it again, now I’m getting this error:
“avast! installer cannot continue because the last avast! operation wass performed without restarting. Please reboot your computer first then run the installer again.”
I did this twice and still the same error. Here is the log file that was generated:
18:59:20Infoinstcont[2804,4180]-- 18:59:20Infoinstcont[2804,4180]2014/03/01 18:59:20 START: Avast installer/updater 18:59:20Infoinstup[2804,4180]Command: '"C:\Users\Evan\AppData\Local\Temp\_av_iup.tm~a03960\instup.exe" /sfx /sfxstorage:"C:\Users\Evan\AppData\Local\Temp\_av_iup.tm~a03960" /edition:1 /prod:ais ' 18:59:20Infoinstup[2804,4180]CPU: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz,4 18:59:20Infoinstup[2804,4180]OS: Windows 7 ver 6.1, build 7601, sp 1.0 [Service Pack 1] x64 18:59:20Infoinstup[2804,4180]Memory: 26% load. Phys:4194303/4194303K free, Page:4194303/4194303K free, Virt:4106456/4194176K free 18:59:20Infoinstup[2804,4180]DISKs: C:\ - 108GB free / 232GB total 18:59:20Infoinstup[2804,4180]DISKs: E:\ - 823GB free / 931GB total 18:59:20Infoinstup[2804,4180]Running module version: '9.0.2013.292' 18:59:20Infosimutex[2804,4180]Checking for the mutex ownership. 18:59:20Infoservers[2804,4180]Server definition(s) loaded for 'C:\Users\Evan\AppData\Local\Temp\_av_iup.tm~a03960\servers.def': 29 (maintenance:0) 18:59:20Infopkgproduct[2804,4180]LoadPartInfo: program = prg_ais-7dd returned 0x00000000 18:59:20Infopkgproduct[2804,4180]LoadPartInfo: setup = setup_ais-7dd returned 0x00000000 18:59:20Infopkgengine[2804,4180]LoadLatestProdAndParts: product file 'prod-ais.vpx' was successfully loaded. 18:59:20Infopkgengine[2804,4180]LoadLatestProdAndParts: part file part-prg_ais-7dd.vpx was successfully loaded. 18:59:20Infopkgengine[2804,4180]LoadLatestProdAndParts: part file part-setup_ais-7dd.vpx was successfully loaded. 18:59:20Infopkgproduct[2804,4180]LoadPartInfo: jrog2 = jrog2-95a returned 0x00000000 18:59:20Infopkgproduct[2804,4180]LoadPartInfo: vps = vps_win32-14012101 returned 0x00000000 18:59:20Infopkgengine[2804,4180]LoadLatestProdAndParts: product file 'prod-vps.vpx' was successfully loaded. 18:59:20Infopkgengine[2804,4180]LoadLatestProdAndParts: part file part-vps_win32-14012101.vpx was successfully loaded. 18:59:20Infopkgengine[2804,4180]LoadLatestProdAndParts: part file part-jrog2-95a.vpx was successfully loaded. 18:59:20Infoinstupcore[2804,4180]PkgLoadProductInfo: product GPB was successfully loaded. 18:59:20Infosimutex[2804,4180]Checking for the mutex ownership. 18:59:20Infofilehlp[2804,4180]OpOnReboot: Direct delete of file 'C:\Users\Evan\AppData\Local\Temp\aswSetupOffers.def' successfully performed. 18:59:20Infoguiwizard[2804,4180]Setup gui was successfully started.