Trying to link my device Motorola Razr M XT905 with my online account, but I keep getting an error saying that my installation of the mobile security is too old. When I try to update, it tells me like Avast updated 1 hr ago. Any ideas?
Exact same problem with a HTC Rezound. Submitted a support ticket. Will return if get a useful answer.
Here is the solution suggested by support. Have not tried it yet:
Please try to uninstall the current avast! Mobile Security and avast! Anti-Theft and install it back again.
To remove avast! Anti Theft just follow these steps:
- Open avast! Mobile Security
- Tap on Setttings
- Scroll down and then tap on “avast! Anti-Theft removal wizard”
- Now just follow the uninstallation wizard to remove Anti-Theft from your device
Now when anti theft is uninstalled just remove the last part of avast! Mobile Security:
- Open ‘Settings’ from All Apps screen in your Android phone.
- Select the option ‘Applications’, then ‘Manage Applications’.
- Select ‘avast! Mobile Security’.
- On te next screen ‘Uninstall’ and then ‘OK’ to confirm unistallation of avast! Mobile Security
- Once the uninstallation of avast! Free Mobile Security is complete select ‘OK’ to get back to Manage Applications screen.
To install avast! Mobile Security please follow these steps:
- open Play Store in your Android device
- search for avast! and then select avast! from the list of found apps
- tap on ‘Install’ button
- then tap on ‘Accept & Download’ and downloading should automatically begin
- after the download is finished just open avast! and follow on screen instructions to finish the installation